Privacy Policy

We collect and process only the information that is reasonably necessary to provide, maintain, personalize, and improve our services. Depending on how you use LocalSoc, the information we collect may include:

• Business Profile Information: Business listings, reviews, business locations, profiles, and other information associated with your business profile.
• Account and Business Information: Name, email address, company or organization details, and other information provided when creating or managing an account.
• Usage and Analytics Data: Information relating to your use of our platform, including usage patterns, interactions, performance metrics, and analytics data used to monitor, maintain, and improve our services.
• Third-Party Integration Data: Information accessed through authorized third-party services and integrations, including data made available through Google APIs and other platforms that you choose to connect with LocalSoc.

We do not intentionally collect or store sensitive personal information unless such information is necessary for a specific service or functionality, is collected in accordance with applicable laws, and, where required, is obtained with appropriate user consent.

We use the collected data strictly to:

• Manage and optimize business listings across platforms
• Provide analytics, reporting, and performance insights
• Automate updates, responses, and visibility improvements
• Enhance product features and user experience

We do not sell, rent, lease, or otherwise commercially trade your personal information to third parties. We do not use your personal information for third-party advertising purposes. Any processing or disclosure of information is limited to purposes necessary to provide our services, comply with applicable legal obligations, protect our rights and security, or as otherwise described in this Privacy Policy.

Localsoc.com strictly adheres to the Google API Services User Data Policy. Data accessed through Google APIs is used only to provide core platform functionality such as listing management and analytics. We do not use this data for advertising purposes, and we do not sell, transfer, or misuse Google user data under any circumstances.

We use industry-standard security measures to protect user data, including encryption in transit (HTTPS/TLS) and encryption at rest where applicable. We follow the principle of minimal data access. Access to sensitive data is restricted through role-based controls and is regularly monitored to prevent unauthorized access, misuse, or breaches.

We retain user data only for as long as it is required to provide our services or comply with applicable legal requirements. Users may request deletion of their data at any time, and we ensure the timely processing of such requests.

Users have full control over their data and may request access, correction, or deletion of their information. Users can also revoke permissions granted through third-party integrations, including Google, at any time.

You have the right to request access to your Personal Information, to have it corrected or deleted, and to object to its processing or opt out of data sharing for AI models. You can exercise these rights by contacting us at support@localsoc.com

Our platform integrates with third-party services such as Google, and their respective privacy policies apply to data processed through those services. Users are encouraged to review these policies for additional clarity.

We utilize AI models from third-party vendors to enhance certain functionalities within our services. These models analyze your data to provide insights, improve recommendations, or personalize your experience. We obtain your consent before sharing your data with any AI models.

We obtain your consent upfront by clearly outlining the use of AI models in this Privacy Policy and our Terms & Conditions. By signing up for our service, you agree to these terms, which include the use of AI to optimize your listings.

However, we understand that your preferences may change. If you would like to opt out of data sharing for AI models, you have two options:

• Discontinue using our services. We respect your right to choose and understand that this might be the best solution for some users.
• Contact us directly. If you have concerns or wish to opt out, you can reach us at support@localsoc.com. We will be happy to discuss your options and guide you through the process.

LocalSoc.com uses artificial intelligence (“AI”) technologies, including AI models and services provided by Google Gemini, to support certain features and improve the functionality of our platform.

Where enabled or required for a particular feature, we may process business-related information through these AI services. This information may include business listing performance metrics, numerical analytics data, and review content.

We use AI technologies primarily to:

• Summarize business performance and analytics data.
• Analyze review content and generate sentiment summaries.
• Identify relevant trends and patterns in business performance and customer feedback.
• Generate insights, recommendations, or other content designed to assist users in managing and improving their business presence.

AI-generated insights and recommendations are provided for informational purposes and may not always be accurate, complete, or suitable for every business circumstance. Users remain responsible for reviewing and determining how to use any AI-generated content or recommendations provided through LocalSoc.com.

We strive to provide you with control over your data. While specific options depend on each AI model provider, we will integrate available opt-out mechanisms within our app. You can also choose to discontinue using our services if you are not comfortable with data sharing for AI model use.

We select AI model providers with a strong reputation for data security and privacy practices. We enter into agreements with these providers that limit their use of your data for the specific purposes outlined above.

Our services are not intended for children under the age of 18, and we do not knowingly collect Personal Information from children under 18.

Our services may incorporate or make use of certain third-party software and services. Your interaction with these third-party services is governed by their respective privacy policies.

Localsoc.com may update this Privacy Policy from time to time to reflect changes in services, legal requirements, or data handling practices. Any updates will be published on this page to maintain transparency.

If you have any questions or concerns about this Privacy Policy, you may contact us at:

support@localsoc.com